Program Management Officer - Pharmacy Services
Program Management and Oversight:
65% Manage all inter-related business and clinical practices and interdependent software/hardware to ensure appropriate care environments are maintained within these clinical service systems. Develops strategic and tactical plans to improve standardization of organizational deployment and use. Provides leadership in promoting and implementing state of the art solutions through collaborative approaches that provide a unified methodology for organizational systems that have a major impact on Veteran safety, service-related entitlements, and healthcare management. Responsible for budget management, determining resource needs, allocating resources, ensuring proper utilization in productivity, efficiency, and cost effectiveness of the operation. Quality Assurance and Risk Management 15% Establishes methodologies for collecting, verifying, and analyzing product performance data, obtaining cost, schedule, and performance outcomes, and for reporting performance results to senior management and stakeholders. Identifies and selects program-level key performance indicators to ensure safe and effective Veteran care is maintained, incorporated, and implemented throughout pharmacy contact center business practices, operations, and oversight models. Establishes methodologies for collecting, verifying, and analyzing product performance data, obtaining cost, schedule, and performance outcomes, and for reporting performance results to senior management and stakeholders. Provides early warnings of performance deficiencies and make recommendations for improving performance to achieve business results. Supervisory and Managerial Responsibilities 20% Performs a full range of human resource management duties to include:
planning work/assigning work; setting/adjusting short- and long-term priorities; evaluating work performance; reviewing/approving leave requests; determining training/development needs; serving as a mentor and coach to employees; giving advice, counsel, or instruction to employees on both work and administrative matters; resolving issues presented by first line supervisors; interviewing of candidates; preparation of performance appraisals and standards; handling minor and major disciplinary actions; making recommendations or final determinations for appointments and reassignments; and recommendations or finalizations for advancements or promotions. Coordinates with managers and officials of other organizations within VHA and advises management officials of higher rank; coordinates with clinical and non-clinical supervisors in PS to make informed decisions about workload, and policies, procedures, programs, etc. Ensures all bargaining unit contractual agreements are fairly and uniformly upheld, actions taken are in full support of all Federal Personnel Programs, including EEO, Federal Women's Program, Handicap Program, Affirmative Action, Labor-Management Relations, etc. Ensures sensitive data for employee files, both printed and electronic, remain confidential. Work Schedule:
Full-time, Monday-Friday, 8:
00am-4:
30pm Compressed/Flexible:
Not Available Telework:
Available Virtual:
This is not a virtual position Position Description/PD#:
Program Management Officer/Director PD#077010 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Required Note:
Salary will be adjusted based upon the location of where the applicant will be located. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factors (SPF):
An SPF is a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration. Applicants must have in program management, process efficiency, system management, supervision and employee relations. Please note this experience must be presented in your resume. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicate in writing to prepare position papers, managerial briefings and reports, respond to Congressional inquiries, inquiries from VHA managers and supervisors, and responses to managers or representatives from outside the VHA. Experience in applying a wide range of qualitative and quantitative methods for assessing the worth, effectiveness and efficiency of a major professional and administrative program in the VHA. Performing short and long-range planning involving a significant amount of resources utilizing advanced management and organizational principles and practices, comprehensive knowledge of planning, programming, project management, and budgeting regulations. Developing new or modified policies, procedures and regulations for implementation at an organizational level while evaluating the impact of new or modified legislation or policy on organizational programs and in translating that into program goals, actions, and services. Experience negotiating with management to accept and implement recommendations, where the proposals involve substantial agency resources, require extensive changes in established procedures, or may conflict with the desires of the organization being serviced. You will be rated on the following Competencies for this position:
Managing Human ResourcesProject ManagementRisk Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is typically performed in an adequately lighted and climate-controlled office. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
65% Manage all inter-related business and clinical practices and interdependent software/hardware to ensure appropriate care environments are maintained within these clinical service systems. Develops strategic and tactical plans to improve standardization of organizational deployment and use. Provides leadership in promoting and implementing state of the art solutions through collaborative approaches that provide a unified methodology for organizational systems that have a major impact on Veteran safety, service-related entitlements, and healthcare management. Responsible for budget management, determining resource needs, allocating resources, ensuring proper utilization in productivity, efficiency, and cost effectiveness of the operation. Quality Assurance and Risk Management 15% Establishes methodologies for collecting, verifying, and analyzing product performance data, obtaining cost, schedule, and performance outcomes, and for reporting performance results to senior management and stakeholders. Identifies and selects program-level key performance indicators to ensure safe and effective Veteran care is maintained, incorporated, and implemented throughout pharmacy contact center business practices, operations, and oversight models. Establishes methodologies for collecting, verifying, and analyzing product performance data, obtaining cost, schedule, and performance outcomes, and for reporting performance results to senior management and stakeholders. Provides early warnings of performance deficiencies and make recommendations for improving performance to achieve business results. Supervisory and Managerial Responsibilities 20% Performs a full range of human resource management duties to include:
planning work/assigning work; setting/adjusting short- and long-term priorities; evaluating work performance; reviewing/approving leave requests; determining training/development needs; serving as a mentor and coach to employees; giving advice, counsel, or instruction to employees on both work and administrative matters; resolving issues presented by first line supervisors; interviewing of candidates; preparation of performance appraisals and standards; handling minor and major disciplinary actions; making recommendations or final determinations for appointments and reassignments; and recommendations or finalizations for advancements or promotions. Coordinates with managers and officials of other organizations within VHA and advises management officials of higher rank; coordinates with clinical and non-clinical supervisors in PS to make informed decisions about workload, and policies, procedures, programs, etc. Ensures all bargaining unit contractual agreements are fairly and uniformly upheld, actions taken are in full support of all Federal Personnel Programs, including EEO, Federal Women's Program, Handicap Program, Affirmative Action, Labor-Management Relations, etc. Ensures sensitive data for employee files, both printed and electronic, remain confidential. Work Schedule:
Full-time, Monday-Friday, 8:
00am-4:
30pm Compressed/Flexible:
Not Available Telework:
Available Virtual:
This is not a virtual position Position Description/PD#:
Program Management Officer/Director PD#077010 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Required Note:
Salary will be adjusted based upon the location of where the applicant will be located. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factors (SPF):
An SPF is a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration. Applicants must have in program management, process efficiency, system management, supervision and employee relations. Please note this experience must be presented in your resume. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Communicate in writing to prepare position papers, managerial briefings and reports, respond to Congressional inquiries, inquiries from VHA managers and supervisors, and responses to managers or representatives from outside the VHA. Experience in applying a wide range of qualitative and quantitative methods for assessing the worth, effectiveness and efficiency of a major professional and administrative program in the VHA. Performing short and long-range planning involving a significant amount of resources utilizing advanced management and organizational principles and practices, comprehensive knowledge of planning, programming, project management, and budgeting regulations. Developing new or modified policies, procedures and regulations for implementation at an organizational level while evaluating the impact of new or modified legislation or policy on organizational programs and in translating that into program goals, actions, and services. Experience negotiating with management to accept and implement recommendations, where the proposals involve substantial agency resources, require extensive changes in established procedures, or may conflict with the desires of the organization being serviced. You will be rated on the following Competencies for this position:
Managing Human ResourcesProject ManagementRisk Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is typically performed in an adequately lighted and climate-controlled office. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0340 Program Management - Salary Range:
$126,810 to $166,535 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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