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Field Service Analyst (DCGS-A Mobile)

Position Description: Government Secure Solutions - CGI (GSSC), a wholly owned proxy company of CGI Federal, is seeking a Field Service Analyst to provide Datacenter support for a Department of Defense (DoD) client. This member will support Distributed Common Ground System - Army (DCGS-A) Fixed Site (Datacenter) Operations. DCGS-A Field Service Analyst will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations. Your future duties and responsibilities: oDeploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment plans, system configurations, assembly guides and operational smart books. oInstall, configure, and maintain the vCenter server instance and it's applicable database server/services. oInstall and configure DCGS-A systems which include GWS, IFS, and P-MFWS . oKnowledge of DCGS-A setup and installation oKnowledge of Oracle data base administration oInstall configure, and maintain all ESX/ESXi hosts within the environment. oCreate virtual machines in support of POR system fielding, integration, and/or expansion. oCreate, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems. oManages Virtual Machine snapshots to reduce overall impact to the system storage environment. oDocument all configurations, changes, and proposed changes. oEnsure the control, integrity and accessibility of the VMware environment for the enterprise through compliance and usage of industry best practices and methods. oEnsure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. oEnsure proper initial installation as well as subsequent installations of updates/patches. oPerform regular checks of system components for errors and application of necessary corrective action. oProvide technical support to internal and external users. To include tenant POR system administrators. oTroubleshoot problems and take corrective action on a timely and effective basis. oProvide routine status updates to organizational leadership. oCoordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage, networking, and backup/archive solution resources. oPerforms remote administration to secondary sites as assigned. oProvides adhoc support to tenant POR server administrators. oMay be required to perform routing server management functions for servers located in the Management servers group of the Fixed Site Server Segement. Primary responsibility will be for the vCenter Server. oMay be required to Work as Teir ,I II and III Support. Required qualifications to be successful in this role: Requires Bachelor's degree or equivalent and three to five years related experience; six years of experience in lieu of degree oActive Top Secret/SCI Clearance oSecurity+/IAT-II requirement oExperience utilizing remote access capabilities such as putty, cygwin, etc.... oExperience utilizing vClient application to access enterprise assets. oExperience creating and managing virtual machines oExperience performing IAVA, OS, and application patching/updates oExperience working in a fast past multi-faceted environment preferred. oExperience with VMware benchmark tools and capacity management applications preferred. oStrong working knowledge of Internet networking technologies and principals including TCP/IP and DNS. oExperience integrating with Symantec Netbackup solutions desired. oExperience operating in a DoD Intelligence environment or other national level agency preferred. Position ID: J1118-1363
Salary Range: NA
Minimum Qualification
Less than 5 years

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